Orchard Supply Hardware Customer Service Rep (Part-Time) in San Jose, California
Customer Service Rep (Part-Time)
SAN JOSE - MIDTOWN
CA - SAN JOSE - MIDTOWN
Part-time hourly (<29hrs/wk)
Are you looking to start your career? Or are you are looking to stay busy while earning a little extra dough? Well if you answered yes to either of these questions and you have a hankering for helping people you may want to consider a job in your local Orchard
Supply Hardware store.
Orchard Supply Hardware has deep roots in California. Founded in 1931 as a farmer’s cooperative in San Jose, California, Orchard has grown to be California’s “large” hardware store. We wouldn't have been around this long had it not been for the hard-working,
enthusiastic, and entrepreneurial individuals that made working at Orchard their career.
Customer Service Representative
The Customer Service Representative is the first person in the store to have the opportunity to build a bond with our customers. This position is responsible for providing service to all customers: Acknowledge and assist all customers, provide product knowledge
and general product location, call other stores for availability of merchandise, handle rebates, make decisions, regarding product substitutions as needed (with store management approval).
Maintain accountability of company funds and property through adherence to all cash handling procedures appropriate to the Customer Service Desk.
Maintains a clean, neat and organized Customer Service Desk.
Keeps registers and customer lanes clean and clear, front of store including trash and ash trays neat and well maintained, Hourly Sweep Long/Vendor Log monitored and maintained.
Maintain stock and security of gift cards in accordance to company standards.
Assists with the preparation for physical store inventory as required.
Other duties and leadership responsibilities as assigned.
High school graduate or GED
Must be 18 years of age or older
Basic math skills
Great customer service skills and a positive demeanor
Ability to work on your feet (standing and walking) for long periods of time