ForeScout Technologies, Inc. Technical Writer in San Jose, California
San Jose, California
As a senior writer you will have the opportunity to use your talents and skills to produce highly effective user-focused content for network security administrators and operators. Deliverables include an extensive range of Integration Guides, Releases Notes, online help, UI work and more. Bring your knowledge and drive to a dynamic team of experienced writers who are publishing quality ForeScout product documentation.
5 – 7 year’s experience documenting software, preferably security or network software.
The ability to conduct in-depth interviews with subject matter experts in various groups (Engineering, Test, Support, and Product Management) to gain an understanding our product features and functionalities.
Proven experience in creating clear, well organized and comprehensive documentation for complex technologies, workflows and features.
Keenly in-tuned with the end user experiences and needs, and able to provide feedback on features and workflows.
Experienced in preparing UI texts for dialog boxes, error messages, etc.
Analytical and detail-oriented.
Strong organizational skills.
Highly-developed communication skills.
Adaptable to changing priorities and comfortable multi-tasking.
Independent and self-motivated.
Experienced working as part of a team and able to adapt to processes and guidelines defined for the team.
Experience working in high pressure situations.
Highly experienced in working with Microsoft Word.
Experience working with Qaudralay WebWorks and Thirty Six Software SmartDocs an advantage.
English at mother-tongue level
BA or BS degree in Technical Publications, English or technical field.